Scheduled maintenance on netLex Sign

🎯 Objective

In this article, you will learn everything about the scheduled maintenance on netLex Sign, including why the update is happening, what impacts to expect, and how it affects (or doesn’t affect) your use of the platform. Our goal is to keep you safe and well-informed throughout this process.

This article contains the following sections:

• 💡 What’s happening?
• ⚡ Impacts during maintenance
• ❓ Frequently Asked Questions
• 📞 Need help?

💡 What’s happening?

netLex Sign uses digital certificates to ensure that all electronically signed documents have international legal validity.

Until now, these certificates were provided by Entrust, one of the world’s largest certification authorities. Recently, this division was acquired by Sectigo, also a global leader in digital certification and online security.

👉 Therefore, between September 1st and 5th, netLex Sign will undergo a digital certificate update.

⚡ Impacts during maintenance

• ✅ You will still be able to sign documents normally.
• ⏳ There may be a slight delay before signed documents appear on the platform.
• 🔒 The legal validity and international security of signatures remain unchanged.
• 📂 No documents will be lost during the migration.

📌 Once the update is complete and the service is back to normal, we will notify you through all official channels.

❓ Frequently Asked Questions

1. What is this maintenance?
We are migrating netLex Sign’s digital certificates from Entrust to Sectigo.

2. Will I be able to sign documents during maintenance?
Yes. The signing process will work normally.

3. What’s the impact for me?
Only a possible delay of a few minutes before the signed document appears on the platform.

4. Does the validity of the signatures change?
No. All signatures will keep the same international legal validity and security level.

5. Can I lose any documents during the migration?
No. No document or signature will be lost.

6. How long will this maintenance last?
The migration will be completed by September 5th.

📞 Need help?

If you still have questions, our Support team is ready to help. Just reach out through our official channels. 🚀