🎯 Goal
Learn how to send signature requests via WhatsApp and understand how this new feature can make the signing process faster, more practical, and accessible.
💡 What is this feature?
You can now send signature requests directly via WhatsApp!
This means that signers receive everything directly through Brazil’s most used app — no need to check emails or access other platforms.
This innovation helps:
- Speed up the signing process
- Increase flow completion rates
- Improve mobile user experience
Also, all communication is made through netLex’s official number: +55 31 2342-1088 📲
⚙️ How does it work in practice?
✅ Setup
- When adding someone to the signing flow, click the three dots next to their name.
- Select “Configure recipient”.
- Choose “WhatsApp” as the sending channel and enter the number with area code.
💬 The signer will receive two messages:
- One with the link to sign
- Another with the final signed document by all
🔁 You can also send reminders via WhatsApp.
🔐 Two-step authentication (with code) is available through this channel!
💰 Investment
- Sending requires an investment of R$ 0.50 (50 cents) per message
- Each envelope generates at least two messages per signer (request + signed document)
- 💡 For example, an envelope with two signers generates at least 4 messages
📲 Compatibility
- All signature types can receive the link via WhatsApp
-
Qualified signatures must be completed from a computer 💻
❓ FAQs
📌 What languages are the messages sent in?
In the same languages already supported by netLex.
📌 Which provider is this feature available on?
This feature is only available on netLex Sign.
📌 How are the messages charged?
The total cost of WhatsApp messages is charged along with your monthly fee.
📌 I have netLex Sign but can’t find this option. What should I do?
Contact the support team or your netLex contact. We'll check availability in your environment and move forward with activation. 😉
✨ Tip: Want faster signatures? WhatsApp is the way! 💬🚀
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